Terri-ann Schmidt
Learning & Operations
Passionate facilitator and team development leader with 25+ years' experience in training, coaching, performance management, and capacity building across sectors including FMCG, pharmaceuticals, and loyalty programs. Known for transforming underperforming teams into high-impact units through tailored training, values-based leadership, and inclusive coaching. A trusted mentor with a natural ability to inspire, engage, and grow individuals at all levels.
- BA: Industrial Psychology – University of Stellenbosch
- Advanced Project Management (NQF 5) – Imsimbi Training
- Measurable Management – GIMT / Henley (UK)
Relevant Skills & Competencies
- Learning & Development Facilitation
- Performance Coaching & Mentorship
- Team Building & Capacity Development
- Leadership Training & Emotional Intelligence
- Strategic Communication
- Individual Goal Setting & Alignment
- Employee Engagement & Behaviour Change
- Change & Culture Transformation
Passionate facilitator and team development leader with 25+ years' experience in training, coaching, performance management, and capacity building across sectors including FMCG, pharmaceuticals, and loyalty programs. Known for transforming underperforming teams into high-impact units through tailored training, values-based leadership, and inclusive coaching. A trusted mentor with a natural ability to inspire, engage, and grow individuals at all levels.
Jun 2008 – Jun 2024 | Cape Town
Beyond sales and strategy, my focus included team leadership, performance coaching, and embedding personal development frameworks into the day-to-day culture of the national team.
Key Contributions- Mentored team members through personalized growth plans and values-based leadership models.
- Designed and delivered internal training workshops on leadership, communication, and sales excellence.
- Coached underperforming individuals into top performers using resilience training and development plans.
- Created a feedback-rich culture that emphasized accountability, learning, and continuous improvement.
- Part of the Employee Engagement Committee, driving initiatives that enhanced morale and team cohesion.
Training Facilitator & Volunteer Leader (Pro Bono & Committee Roles) Various Roles
2015 – Present
Actively contributed to training, facilitation, and evaluation initiatives across volunteer and organizational platforms, with a focus on personal development, skills transfer, and community impact.
Key Contributions- NSRI Squad Leader & Survival Swimming Instructor (2021–2026): Led training for youth and adult learners, focusing on confidence-building, water safety skills, and team awareness.
- Internal Facilitator, Virtual Market Place: Delivered workshops on job crafting, public speaking, and employee engagement as part of internal staff development initiatives.
- Judge & Panel Member, Woolworths SA: Developed and applied evaluation frameworks to assess performance, creativity, and community impact in national competitions.
Coastal Sales Manager – FMCG & Pharmacy Bayer Consumer Care (formerly Roche Pharmaceuticals)
1998 – 2007 | Western, Eastern Cape & KZN
Led multi-regional teams with a strong focus on both sales performance and the continuous growth and development of individuals and teams across diverse markets.
Training Highlights- Facilitated onboarding programmes and ongoing product and performance training initiatives.
- Coached and developed 10+ sales and healthcare professionals across multiple regions.
- Managed Personal Development Plans (PDPs), performance reviews, and cross-training initiatives to enhance capability and results.
(Selected, most relevant)
Completed a range of leadership and professional development programmes focused on emotional intelligence, coaching, communication, and strategic people development.
- Emotionally Intelligent Leadership – Kwelanga Training
- Values-Based Leadership (Levels 1–3) – Insights Discovery
- Coaching & Counselling for Managers – Internal and External Providers
- Public Speaking & Job Crafting – Pro Active Communications
- Resilient Leadership – Symphonia Leadership Development
- Performance Empowerment Process – Roche
- Strategic Planning & People Development – Aki Kalliatakis
Volunteer & Community Development Work
Actively involved in community-focused initiatives, contributing to training, development, and social impact programmes.
- NSRI Drowning Prevention Unit: Squad Leader & Instructor, delivering water safety training and community education initiatives.
- Thuso Fund Panel Member, Woolworths SA: Participated in evaluating funding applications and supporting community development projects.
- Employee Engagement Committee: Contributed to training and culture development initiatives aimed at improving employee morale and organisational culture.